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Cisco Call Manager Attendant Console

For users who want to understand and become familiar with the features of the Call Manager Attendant Console.

Who should attend?
Receptionist and others who will operate the Smile Attendant Console

Training program content

• Handling Incoming and Outgoing calls
• Transfer calls
• Conference calls
• Putting call on Hold

Duration
2 and a half hours

Objectives

• Have good understanding how to handle incoming and outgoing calls