PABX/CS1000 Administration

Designed to give you the basic skills to understand and configure your PABX for System Administrators

Who should attend?
System administrators

Training program content

Digital & Analogue Telephones
Administration Responses
Digital telephones and Analogue Telephones
Programming Names on a Telephone
Call barring
Automatic Call Distribution (ACD) and Structure of ACD environment
ACD Telephone Set
Practical directions and exercise

Duration
1 days 09:30 until 17:00

Objectives

Have good understanding of the telephone system
Gain practical tools to do the basic day-to-day maintenance of your telephone system
Improve configuration of your telephone administration

Telephony Manager

TM Web Navigator

The Web Navigator is a Web-based user interface to most of the functionality contained in TM 3.0. It enables the administration of telephone equipment, employee's information, and related tasks by the administrator, as well as an end-user application.

Who should attend?
System administrators

Training program content

Digital & Analogue Telephones configuration
Using Templates
Synchronizing data
Directory
Reports
User Groups
Session Monitor
Practical directions and exercise

Duration
1 days 09:30 until 17:00

Objectives

Have good understanding of the telephone system
Gain practical tools to do the basic day-to-day maintenance of your telephone system
Improve configuration of your telephone administration