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Smile Attendant Console

For users who want to understand and become familiar with the features of the Smile Attendant Console

Who should attend?
Receptionist and others who will operate the Smile Attendant Console

Training program content

• Handling Incoming and Outgoing calls
• Transfer calls
• Conference calls
• Putting call on Hold
• Use of and maintain the organisation directory with the Smile Console

Duration
3 hours

Objectives

• Have good understanding how to handle incoming and outgoing calls